FREQUENTLY ASKED QUESTIONS

We are a real estate agency committed to excellence and customer satisfaction. We are here to serve you and ensure that you have the best possible experience. In this section, you will find answers to the most frequently asked questions.

PROYTEL offers top-quality apartments with luxury finishes in Mexico’s prime tourist destinations. With cutting-edge designs, our properties are ideal for both living and investment.

If you’re interested in investing in a PROYTEL project, reach out to one of our advisors, who will provide all the information on available investment opportunities and next steps.

Our projects stand out for their innovative architecture, investment security, and high appreciation potential, making them attractive for both investors and residents. Additionally, PROYTEL is a trusted and dedicated company that develops projects with stories and a commitment to outstanding quality.

At PROYTEL, we ensure transparency and security in all real estate transactions. We work with public notaries and reputable banks to protect your investment.

Yes, we collaborate with various financial institutions to offer financing options that fit your needs and possibilities.

You can schedule a visit to any of our properties via the contact form on our website or by calling our sales team directly.

Yes, PROYTEL offers post-sale services to ensure a satisfying experience even after purchase. This includes warranties and continuous support throughout the process.

You can subscribe to our newsletter or follow us on social media for updates on new projects and investment opportunities.

To purchase a property, you will need identification documents, income verification, and other specific documents depending on the type of property and financing. Our team will guide you through the entire process for a worry-free experience.

PROYTEL offers a variety of rental properties, including apartments, houses, and commercial spaces in Mexico's top tourist destinations. All our properties are luxury and fully equipped to ensure an incredible stay.

You can explore available properties on our website. Once you've chosen a property, select your stay dates on the calendar and click "continue." The site will direct you to a portal where you can proceed with payment and get all necessary details. The process is easy and fully online. You’ll receive a booking confirmation email immediately, and we’ll be in touch for any questions or services you may need during your stay. For long-term rentals, leave your information, and we will contact you directly.

Yes, we offer both short- and long-term rental contracts based on your needs and property availability.

Rent payment is made via PayPal on the website, a quick and secure method for both parties.

If a maintenance issue arises, contact our property management team, who will resolve it as soon as possible.

The security deposit is held during the rental period to cover potential property damages. This deposit is refunded at the end of the contract if the property is returned in good condition.

Schedule a visit to any available property through our website contact form or by calling our team directly.

Our properties include additional services like a private chef, concierge, cleaning, and more. For specific details about property services, please contact us through our website, and we will respond promptly.

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